Water Loss Management

Effective water loss and pressure management services for water networks across Australia and New Zealand.

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Expert Water Loss Management

Water loss management is the consolidation of activities and strategies that are designed to reduce water lost within a distribution network from leaks, bursts, or apparent losses such as meter under-registration. Water loss management projects have been commenced throughout Australia and New Zealand by many of the leading water utility companies with the purpose of reducing water leakage by establishing better processes and ongoing field activities.

Non-revenue water is potable drinking water lost somewhere in the water distribution system, never reaching its final destination. This means the water is captured, treated, and pumped around a water supply network, but it is not used or paid for by an end consumer.

If you’re looking for a comprehensive solution to water loss management in Australia or New Zealand, you’ve come to the right place. Aqua Analytics are the leaders in providing effective water leakage management strategies, for major water networks, utilities and local government.


Ready to learn more about water loss management?

Get in touch with the Aqua Analytics team today to determine how our technicians can support your water utility project.
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Why Choose Aqua Analytics for Water Loss Management?

At Aqua Analytics, we understand the need for tailored water loss management solutions; what has worked for one utility in a specific area may not be effective in another scenario. Our comprehensive approach to water pressure management and reducing leakage and loss utilises our substantial industry experience and the latest assessment technology. At the onset of a project, we work closely with our clients to understand their project objectives, budget considerations, network regulations, and long-term goals. We employ our expert skills and utilise existing processes within your organisation and utility network to produce tailored solutions for every project.

We also believe in looking after our customers and providing clear lines of communication throughout the project. Our technicians undergo extensive customer service training to ensure our clients’ best possible care and experience.

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Years Experience

In helping water utilities throughout Australia and New Zealand better manage their water networks with technology.

Kilometres of Leak Detection

Our team has completed over 150,000 km of active water main leak detection throughout Australia and New Zealand.

Intelligent Water Loss Management

The Aqua Analytics tailored solutions utilise industry-leading technology and methods, and build upon existing frameworks to provide intelligent solutions for asset management. Innovative solutions improve the conditions of existing and damaged pipes to reduce leakages and potential failures. With a suite of data and improved conditions within the water network, utilities can better manage water flow and reduce the risk of contamination. Remote real-time data collection can be conducted using smart Internet-of-things (IoT) technology and onsite inspections by our expert technicians. Our solutions seek to provide clients with tangible benefits in both long- and short-term timeframes. We believe that a proactive approach to water and pressure management is vital for effective and lasting results.
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How Does Aqua Analytics Help Reduce Water Loss?

Ever since water has been distributed through networks of underground pipes, quantities of water have leaked before reaching its intended point of use. Many water utilities throughout Australia and New Zealand have commenced leakage management projects intending to achieve a significantly lower level of leakage by establishing better processes and ongoing field activities.

Water utilities must have water asset management plans consistent with other aspects of their corporate or strategic objectives. Water loss is an element in the water supply and should be viewed as an alternative water source in conjunction with the type of resource. To an extent, improved water network management can produce short-term as well as long-term yields.

Management projects for water loss will be specific to each water utility and sometimes to supply zones within a specific water utility. What is economical for one area may not be appropriate for another. Water loss management strategies will also change with time as unit costs of water and active leak detection change, and new techniques become available at a lower cost.

In formulating a water asset management plan for reducing leakage, water utilities need to consider the following six key issues:

  1. How much do we wish to spend?
  2. What are the implications of a relatively high level of leakage?
  3. How can we estimate the savings from leakage management measures?
  4. How do the regulators (such as IPART in New South Wales) view our leakage reduction targets?
  5. What existing data sources are available? And do we wish to obtain greater insight into leakage through smart device deployment?
  6. What are the next steps in formulating a leakage management plan?
  7. Are there any political considerations we need to consider?
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How to Implement Water Loss and Pressure Management Projects?

Non-revenue water reduction projects require the full commitment from a water utility and a strategy with engagement and ownership from senior leadership to repair crews. Utilities with the greatest success with their leakage reduction initiatives have an ingrained, leakage-centric organisational culture, an unwavering commitment to continuous improvement, and alignment between different parts of the organisation.

At Aqua Analytics, we engage with utilities early on to understand their objectives, review existing processes, and conduct a gap analysis. This approach allows the development of a customised water loss strategy that ensures success in the local conditions. Specific tactics may include establishing District Metered Areas (DMAs), installing data loggers, implementing pressure management solutions, undertaking step-testing, active leakage control or more intelligent workforce management solutions to improve the speed and quality of repairs. Additionally, our water loss management software allows utilities and councils to have a holistic view of their network-wide leakage reduction efforts and ensure targeted works occur.

What Are the Benefits of Reducing Water Loss?

An ongoing approach to water loss and pressure management ensures that a water utility maintains its water supply network at the best possible level and demonstrates a continuing commitment to its customers through environmental sustainability, prevention of disruptive bursts, and commitment to the maintenance of existing infrastructure. Some other key benefits of water loss reduction projects are:

  • More reliable water supply – fixing existing or damaged pipes that are prone to more catastrophic bursts.
  • Improved water quality – reducing health risks and contamination by finding and fixing all leaks.
  • Reducing levels of leakage – reducing the amount of treated potable drinking water lost underground and the associated cost saving.

Management projects for water loss are most successful when alignment exists between Asset Management, Operations and Digital groups within the water utility. We focus on ensuring that all key stakeholders are aligned with the leakage strategy and implementation.

How Can Aqua Analytics Help With Water Loss Management Efforts?

Establishing water loss management projects in water distribution networks isn’t straightforward. It requires a range of leakage reduction activities such as DMA establishment (or Virtual DMA), pressure management, step-testing, and a comprehensive approach to active leak detection services to drive down water loss.

Aqua Analytics have unsurpassed experience in delivering high-performance water loss reduction projects throughout Australia, New Zealand and Asia. At all times, our approach is to act as a true partner and an extension of your existing team and alliance partners. This is demonstrated by openly discussing performance-based contracts that link our fees to the results we achieve.

In addition, our team are active members of the IWA Water Loss Specialist allowing global collaboration with industry peers on technologies and methods for water loss pressure management.

Contact us today to find out more about how we can assist with water loss management and leakage reduction programs throughout Australia, Zealand, and Asia.

What Other Services Do Aqua Analytics Provide?

Not only do we provide effective water pressure and loss management solutions, but Aqua Analytics has also pioneered smart water management solutions with a focus on real-time monitoring, pipe condition assessment and leak detection services. We utilise various technology-driven methods and solutions to provide our clients with intelligent, intuitive, and practical strategies to manage their assets.

Our services include:

  • Active Leak Detection
  • Pipeline Condition Assessment
  • Smart Water Consulting
  • Smart Water Networks
  • Smart Water Metering
  • Valve and Hydrant Assessment
  • Water Loss Management

What Areas Do Aqua Analytics Service?

With offices across Australia and in New Zealand and Singapore, we provide domestic and international services for your water management needs. If you are unsure whether we can reach you, get in contact with our friendly team, and we’ll let you know whether we can help.

What Is Aqua Analytics’ Approach to Safety?

HSQE stands for workplace health, safety, quality, and environment and is integral to everything we do at Aqua Analytics. We take our commitment to HSQE standards seriously and hold certifications for the following standards:

  • ISO 14001:2015
  • ISO 9001:2015
  • ISO 45001:2018

The health and safety of all our staff is paramount, and we make continuous efforts to improve safety performance every year. We do this by:

  • Complying with statutory HSQE requirements, codes, standards, and guidelines
  • Assessing HSQE risks and taking appropriate measures to reduce potential risks
  • Establishing objectives and targets with the intent of reducing and eliminating work-related injuries and incidents
  • Defining clear roles and responsibilities for HSQE across the whole company.

Some of our HSQE strategies include:

  • Providing ongoing education and training to our employees ensuring that all employees can carry out their duties in a safe manner
  • Consulting with employees and other parties to improve decision-making on HSQE matters
  • Ensuring HSE management principles are included in all organisational planning activities
  • Performing routine HSQE audits to assess compliance with HSQE laws and company policies
  • Distributing HSQE information, including this policy, to all employees and interested parties
  • Providing enough resources to ensure occupational health, safety, quality and environment is a central part of the organisation

How Much Do Your Services Cost?

When crafting intelligent water management solutions, we are unable to provide one size fits all estimations. As every job we work on is unique, we quote on a project-by-project basis. Whether you are looking for a long-term engagement or short-term assistance, we provide clear and transparent pricing structures that best accommodate your budget without compromising on the quality of our solutions.

If you would like to discuss your active leak detection, water loss management, pipeline assessment or smart network management project, get in touch with the Aqua Analytics team today.

Get in touch with Aqua Analytics