The council, responsible for providing water services to a large population, recognised the need to update its outdated Water Loss Management Plan (WLMP). The existing plan needs strategic direction and actionable recommendations to optimise its water network efficiency and reduce non-revenue water (NRW) volumes.
Aqua Analytics was engaged to conduct a thorough review of the council’s outdated water loss management practices and develop a comprehensive tactical plan. The project encompassed:
Aqua Analytics’ consulting expertise in water loss management and data analysis was pivotal in assisting the council. By providing a comprehensive tactical plan, Aqua Analytics empowered the council to address their water loss challenges effectively, leading to a more resilient and sustainable water system for their community. The prioritised list of actions and full budgetary scope will allow the council to go directly to the market to procure goods and services to implement their water loss plan in the coming years. This includes smart meters, smart devices, trunk main leak detection, and active leak detection services.
The water utility faced a persistent problem with a troublesome water main that suffered frequent failures. This main, constructed from a combination of Cast Iron Cement-Lined (CICL) and Ductile Iron Cement-Lined (DICL) pipes, some of which had installation dates back over 100 years, was prone to leaks and breaks, causing service disruptions, costly repairs, and potential safety hazards. Traditional inspection methods were disruptive and time-consuming, making it difficult to pinpoint the root causes of the failures.
The utility engaged Aqua Analytics to conduct a non-invasive pipeline condition assessment using KenWave Dynamic Response Imaging™ (DRI) technology. DRI is an innovative acoustic method that provides detailed insights into pipeline integrity without requiring excavation or disruption to service. Aqua Analytics’ comprehensive approach includes:
Aqua Analytics’ successful implementation of KenWave DRI technology for this challenging pipeline assessment demonstrates the power of innovative solutions in addressing the complex issues of aging infrastructure. By providing accurate, actionable insights and a noninvasive approach, Aqua Analytics empowered the water utility to proactively manage its assets, reduce failures, and ensure a more reliable water supply.
Using TaKaDu’s Central Event Management (CEM) software, the water retailer effectively monitored their District Metered Areas (DMAs) for water loss. However, the challenge lay in swiftly addressing the identified leaks to minimise non-revenue water (NRW) and maintain optimal network efficiency. They required a partner capable of rapid response and expert leak detection services.
Aqua Analytics, a trusted panel provider for the water retailer, was engaged to provide reactive leak detection and repair services. Leveraging their expertise and advanced technology, Aqua Analytics implemented the following solution:
Aqua Analytics’ partnership with the Southeast Queensland water retailer showcases the effectiveness of combining advanced technology with expert field services. By leveraging TaKaDu’s CEM system and Aqua Analytics’ rapid response capabilities, the water retailer achieved significant reductions in water loss, improved network efficiency, and demonstrated a commitment to sustainable water management. This collaboration is a model for other water utilities seeking to optimise their leak detection and repair processes for a more resilient and efficient water network.
Despite previous efforts by its usual service providers, the council needed to grapple with persistently high leakage levels in two District Metering Areas (DMAs). Recognising the need for a fresh approach, the council sought a performance-based engagement with a provider who could deliver measurable results and lasting improvements to its water network.
With a proven track record in water network management and leak detection and the ability to take on performance-based engagements, Aqua Analytics was selected to address the council’s challenges. The project focused on:
Client Quote: “The leakage levels in these two DMAs are now the lowest we have ever seen thanks to Aqua.”
Aqua Analytics’ successful partnership with this New Zealand council demonstrates the power of a performance-based, data-driven approach to leak detection and water loss management. Aqua Analytics delivered exceptional results by combining technical expertise, innovative solutions, and a commitment to client satisfaction, ensuring a more reliable, efficient, and sustainable water network for the community. The ability to lower water loss in these DMAs demonstrated to the council that alternative approaches exist to help them achieve their goals.
The operator faced a growing concern over water loss across their diverse portfolio of water schemes, ranging from 5 to 100 kilometres. These schemes, predominantly featuring non-metallic water mains, presented unique challenges for leak detection due to sound propagation limitations and complex configurations, including “rider” mains. Additionally, customer-side leaks posed a challenge as meters weren’t read, and consumption wasn’t billed volumetrically.
Recognising the need for specialised expertise, the operator engaged Aqua Analytics to conduct a thorough water loss investigation across their various schemes. Aqua Analytics’ personalised approach involved:
Aqua Analytics deployed a team of leak detection specialists who are experienced in working with non-metallic pipe networks. They utilised specialised acoustic equipment and techniques specifically designed to overcome the challenges of sound propagation in these materials.
The project encompassed a comprehensive investigation of each water scheme, including:
Aqua Analytics’ comprehensive approach to water loss investigation delivered exceptional results for the private water network operator in New Zealand. By tailoring their methodology to the specific challenges of non-metallic pipes and providing a full-scale network assessment, Aqua Analytics successfully identified and addressed many leaks, resulting in substantial water savings and improved operational efficiency for the client.
Our client, Aqwest, manages a vast water distribution network, serving approximately 18,000 properties across a diverse landscape. Maintaining efficient water delivery and minimising water loss is a constant priority for the utility. Aqwest sought a comprehensive approach to leak detection and valve assessment to address these challenges proactively.
Aqua Analytics was engaged to conduct a thorough investigation of the distribution network, spanning approximately 140 kilometres. The project encompassed:
Aqua Analytics’ comprehensive leak detection and valve assessment approach significantly benefited Aqwest. The project contributed to the region’s more reliable, efficient, and sustainable water supply by combining technical expertise, advanced technologies, and a data-driven approach. This case study underscores the value of proactive water management in conserving resources, reducing costs, and ensuring the long-term resilience of water infrastructure.
Due to its isolation and limited water resources, the remote community’s water infrastructure faced unique challenges. The system’s lack of redundancy meant pipe leaks or breaks could severely disrupt the water supply. The ability to quickly isolate network sections through operational valves was critical to maintaining water service and minimising waste. However, the condition of these valves was unknown, posing a potential risk to the community’s water security.
In conjunction with a pipeline condition assessment and network leak detection project, Aqua Analytics was engaged to conduct a comprehensive valve condition assessment throughout the remote community. The project aimed to:
Aqua Analytics utilised the 3S AIG Handheld Valve Actuator, a portable and efficient tool for safe and reliable valve exercises. The team systematically assessed 45 valves across the water network, evaluating their operability, torque requirements, and overall condition. All reporting was captured spatially for easy reporting.
Aqua Analytics’ valve condition assessment played a crucial role in bolstering the water security of this remote Northern Territory community. By addressing valve operability issues and providing actionable insights, the project enhanced the utility’s ability to respond to emergencies, minimise water loss, and ensure a reliable water supply for its residents into the future.
A holiday park operator faced escalating water bills across their extensive network of properties. The unique nature of these sites, often resembling mini-cities with complex infrastructure, made identifying and addressing water loss a significant challenge. The company sought a partner to conduct comprehensive water audits and leak investigations to reduce consumption and costs.
Aqua Analytics was engaged in a long-term assignment to tackle the water loss issue. Leveraging a multi-disciplinary approach, Aqua Analytics deployed a team of skilled technicians, plumbers, and data analysts to undertake:
Aqua Analytics’ comprehensive approach to water audits and leak detection proved invaluable for the holiday park operator. By combining technical expertise, advanced technology, and data-driven analysis, Aqua Analytics delivered significant water savings and improved the overall sustainability of the client’s operations. This project is a model for other businesses with complex water networks seeking to optimise their water management practices and reduce costs.
This Regional Water Utility faced the need for a fast, non-invasive method to assess the condition of a 300mm asbestos cement (AC) water main. The primary objectives were to:
The client engaged Aqua Analytics to conduct a pipeline condition assessment using KenWave’s DRI technology. This innovative acoustic solution offered a non-disruptive approach to evaluate the pipeline’s structural integrity without requiring costly and time-consuming excavations. The process involved:
Client Quote: “In our minds, the DRI results and the validation testing align.”
The successful implementation of DRI technology showcases the power of innovative solutions in addressing the challenges of aging infrastructure. The rapid, accurate, and non-disruptive assessment gave the client valuable insights into their pipeline’s condition, empowering them to proactively manage their assets and ensure reliable water service for their community.
Due to an unidentified water leak, the precinct’s body corporate faced alarmingly high water bills, reaching a staggering $10,000 per day. The extensive private water network, consisting of pipes, hydrants, meters, and submeters, made locating the leak source a complex and urgent.
Aqua Analytics was engaged to investigate the source of the massive water loss. Their solution involved a combination of technical expertise and smart technology:
Aqua Analytics’ expertise in leak detection and the strategic deployment of smart metering technology enabled a significant water leak to be identified and resolved quickly for a Queensland commercial precinct. This case study underscores the importance of proactive water management and the financial and environmental benefits of effective leak detection and repair. Since this identification, this client has regularly engaged Aqua Analytics to undertake preventative investigations of the network to ensure that small issues are identified and rectified before they become major and expensive problems.
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