Challenge
Despite previous efforts by its usual service providers, the council needed to grapple with persistently high leakage levels in two District Metering Areas (DMAs). Recognising the need for a fresh approach, the council sought a performance-based engagement with a provider who could deliver measurable results and lasting improvements to its water network.
Solution
With a proven track record in water network management and leak detection and the ability to take on performance-based engagements, Aqua Analytics was selected to address the council’s challenges. The project focused on:
- Targeted Leak Detection: Leveraging their extensive experience and expertise in non-metallic pipe networks, Aqua Analytics deployed a skilled team of technicians with advanced acoustic technology. They meticulously surveyed both DMAs, identifying and pinpointing 32 leaks on the network and over 20 additional leaks on private customer properties.
- Data-Driven Approach: Aqua Analytics utilised a GIS-centric approach to data management, ensuring seamless integration with the council's asset management system. This allowed for efficient reporting, real-time alerts, and comprehensive tracking of leak repairs, significantly reducing leak run times.
Results
- Significant Reduction in Leakage: The project substantially decreased leakage within both DMAs, achieving the lowest levels recorded for these areas.
- Identification of Buried Assets: Aqua Analytics' investigations revealed many buried assets that had yet to be recently assessed, uncovering potential sources of previously undetected leaks or evidence of insufficient prior investigation.
- Improved Network Efficiency: Targeted leak repairs and the implementation of network calming recommendations improved the water network's overall efficiency and resilience.
- Value for Money: The council received exceptional value from the performance-based engagement, achieving results that exceeded their expectations and previous efforts by other providers.
Client Quote: “The leakage levels in these two DMAs are now the lowest we have ever seen thanks to Aqua.”
Key Benefits
- Expertise and Experience: Aqua Analytics' decades of experience in water network management and leak detection, along with their commitment to innovation and best practices, proved invaluable in addressing the council's complex challenges.
- Performance-Based Approach: By focusing on measurable results and outcomes, Aqua Analytics ensured the highest value for the council's investment.
- GIS-Centric Reporting: The client experienced enhanced reporting via Aqua Analytics' innovative AquaLeaks Portal.
Conclusion
Aqua Analytics’ successful partnership with this New Zealand council demonstrates the power of a performance-based, data-driven approach to leak detection and water loss management. Aqua Analytics delivered exceptional results by combining technical expertise, innovative solutions, and a commitment to client satisfaction, ensuring a more reliable, efficient, and sustainable water network for the community. The ability to lower water loss in these DMAs demonstrated to the council that alternative approaches exist to help them achieve their goals.
