Challenge
Using TaKaDu’s Central Event Management (CEM) software, the water retailer effectively monitored their District Metered Areas (DMAs) for water loss. However, the challenge lay in swiftly addressing the identified leaks to minimise non-revenue water (NRW) and maintain optimal network efficiency. They required a partner capable of rapid response and expert leak detection services.
Solution
Aqua Analytics, a trusted panel provider for the water retailer, was engaged to provide reactive leak detection and repair services. Leveraging their expertise and advanced technology, Aqua Analytics implemented the following solution:
- Rapid Mobilisation: Upon receiving alerts from the TaKaDu CEM system, Aqua Analytics swiftly mobilised experienced field technicians to the affected DMAs. This rapid response ensured minimal water loss and reduced the network's impact.
- Advanced Leak Detection Technology: Aqua Analytics' technicians deployed various acoustic leak detection equipment, including ground microphones, correlators, and loggers, to pinpoint leak locations accurately.
- Real-Time Field Reporting: Leveraging their understanding of water networks, the technicians identified the network defects causing the leaks and provided real-time field reports to the water retailer. This enabled quick decision-making and prioritisation of repairs.
- Targeted Repairs: The water retailer's maintenance teams, guided by Aqua Analytics' detailed reports, promptly addressed the identified leaks, restoring normal Minimum Night Flow (MNF) levels and reducing water loss.
Results
- Rapid Response to Leak Alerts: Aqua Analytics' ability to quickly mobilise and deploy leak detection teams ensured a swift response to TaKaDu CEM alerts, minimising the duration and impact of leaks.
- Accurate Leak Localisation: Advanced acoustic technology enabled precise pinpointing of leaks, reducing excavation time and costs.
- Significant NRW Reduction: The combined efforts of Aqua Analytics and the water retailer resulted in a substantial reduction in non-revenue water, contributing to water conservation and cost savings.
- Improved Network Efficiency: The timely repair of leaks helped maintain optimal network pressure and flow, improving overall system efficiency.
Client Benefits
- Enhanced Leak Detection Capabilities: The partnership with Aqua Analytics augmented the water retailer's leak detection capabilities, providing a rapid and effective response to TaKaDu CEM alerts.
- Reduced Operational Costs: Aqua Analytics helped the water retailer reduce operational costs associated with water production and distribution by minimising water loss and improving network efficiency.
- Environmental Stewardship: The reduction in NRW contributed to the water retailer's commitment to environmental sustainability and responsible resource management.
- Improved Customer Satisfaction: The project indirectly enhanced customer satisfaction by ensuring a reliable water supply and minimising disruptions.
Conclusion
Aqua Analytics’ partnership with the Southeast Queensland water retailer showcases the effectiveness of combining advanced technology with expert field services. By leveraging TaKaDu’s CEM system and Aqua Analytics’ rapid response capabilities, the water retailer achieved significant reductions in water loss, improved network efficiency, and demonstrated a commitment to sustainable water management. This collaboration is a model for other water utilities seeking to optimise their leak detection and repair processes for a more resilient and efficient water network.
