Gippsland Water has appointed Aqua Analytics to deliver its first-ever structured leak detection program. This innovative initiative underscores Gippsland Water’s commitment to proactively tackling water loss and enhancing the efficiency of its network, setting a new benchmark for water management in the region.
The program will see Aqua Analytics leverage advanced acoustic technology alongside our expert teams to identify and address leaks throughout the water network. By targeting non-revenue water (NRW) loss, this partnership aims to secure multiple long-term benefits for the Gippsland community, including:
- Improved Network Efficiency: Proactive leak detection will enable Gippsland Water to optimise resource management and reduce operational costs.
- Enhanced Environmental Sustainability: Minimising water loss will conserve vital water resources, ensuring their availability for future generations.
- Increased Customer Satisfaction: A more reliable and efficient water network means better service delivery and peace of mind for customers.
Gippsland Water Managing Director, Sarah Cumming, said the program would help minimise water losses and keep customer bills down.
“Water is a precious resource and we want to make sure we’re doing all we can to conserve it,” Ms Cumming said.
“This is the first time we’ve used this technology on a large scale, and we’re excited to see the results it will bring for our team and our customers. If it’s successful, we hope to use it in other parts of our service area too.
“Our team will fix any leaks we find from the meter back to the main and they’ll also endeavour to let customers know if we suspect there may be a water leak on their property.”
The project is scheduled for an initial term of two years, with an option to extend for an additional two years.
About Gippsland Water
Gippsland Water is a Victorian Government-owned retail water corporation serving over 68,800 customers across Gippsland, Australia. Dedicated to providing reliable water and sewerage services, Gippsland Water plays a vital role in supporting the community’s health, economy, and environment.