About Our Team

Worker Wearing Helmet and Construction Safety Uniform — About in Burleigh Heads, QLD

Over 20 Years’ Industry Experience

Energy loss from water leak of main supply water pipe — About in Burleigh Heads, QLD

Aqua Analytics was founded by Hugh T. Chapman in 2020 after ten years in leadership positions at global water technology companies. 

Having first worked with leak noise correlators over 25 years ago, Hugh knew the impact technology could have on managing buried water network assets, which led him to develop the procedures and systems that Aqua Analytics is famous for today.

We’re passionate about providing the very best in water loss management services. We take pride in helping organisations optimise their operations, overcome obstacles and provide a great service for their clients. If you’d like to chat to us about how we can help streamline your services, call on 1800 264 262 (Australia) or 0800 345 697 (New Zealand). 

Energy loss from water leak of main supply water pipe — About in Burleigh Heads, QLD
Laying heating pipes in a trench at construction site — About in Burleigh Heads, QLD

Your Water Network Professionals

At Aqua Analytics, our team has a rich history in water loss management and active leak detection services. Our history spans over three decades:

  • 1979: Hugh J. Chapman entered the water industry with Aqua Environmental as a self-employed plumber. Over the next two decades, he developed an interest in using technologies to locate buried assets and leaks in residential, commercial and municipal water supply networks. 
  • 2000: Shortly after the Sydney Olympics in 2000, Aqua Environmental was awarded a contract in the first package of Sydney Water’s Active Leak Detection Programme, which marked the commencement of large-scale and structured water loss projects in Australia.
  • 2006: During the Millennium Drought in 2006, Aqua Environmental had offices in Sydney, Melbourne and Adelaide and helped reduce non-revenue water for some of the region’s most significant public water authorities.
  • 2010: In 2010, Aqua Environmental was acquired by an international company that developed world-leading pipeline inspection technologies for large-diameter and critical pipelines.
  • 2012: Following the devastating earthquakes in Christchurch, New Zealand, we mobilised a team for two years to assist in getting water leakage back to pre-quake levels in and around the city.
  • 2020: Following ten years in leadership positions at leading global water technology companies, Hugh T. Chapman founded Aqua Analytics to assist water infrastructure owners with some of their most significant challenges to ensure safe, clean and reliable services can be provided for future decades.
Laying heating pipes in a trench at construction site — About in Burleigh Heads, QLD
Waste water from pipe leaking — About in Burleigh Heads, QLD
Waste water from pipe leaking — About in Burleigh Heads, QLD

Frequently Asked Questions

We have employees and offices across Australia, New Zealand and Singapore. We can service projects in all locations. Short-term projects may be completed by employees in other locations, but all long-term projects see us establish a full-time presence in the project location.

To assist with our client’s water network challenges, we deploy a range of technologies, solutions and expertise. Our first step is to look at the problem the client is trying to overcome and then craft a solution that will achieve improvements. The technologies we deploy we have tested, piloted or used extensively and we trust them in delivering results for our clients.

The first step is to organise a no-obligation discussion with us and to provide a problem statement or specification. We can then develop a project plan and budget estimate to address and solve the problem. We are open to discussing innovative procurement models including pay for performance, rental, lease, fully managed, low/no CAPEX and performance-based compensation.

Yes. We hold current certification and see these integrated management systems as a critical part of our business.

No, we don’t. We are focused on commercial, industrial and municipal customers. We can refer you to a local provider for residential services if required.

Yes. We often help our clients early on in project or programme development. This can be scoping out the work, providing cost estimates for all works, developing budget papers, assisting with business cases, developing technical specifications or assisting in procurement procedures. Our involvement can be very narrow or very wide, depending on your requirements and scope.

We regularly complete projects in remote parts of Australia and are used to the challenges that come with these environments. We have teams and equipment that are mobile and ready to deploy with limited notice. We have strong logistics and travel providers who assist with our project delivery to ensure our resources arrive in a cost-effective manner.

Yes, we can. We have vast experience in helping pipeline contractors pass commissioning tests when pipelines are failing hydrostatic tests. Please contact us to discuss further as each application requires a slightly different approach to ensure all leaks are located.

Detecting Water Leak in the Field — Water Management Near Me in Burleigh Heads QLD

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